Privacy Policy

Fhkheating respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and share your information when you visit our website or contact us through our forms.

1. Data We Collect

• Information you provide: name, email address, phone number, and any message you submit via our contact form.
• Technical data: IP address, browser type, device information, operating system, and pages visited.
• Analytics data: aggregated usage statistics collected through cookies and similar tracking technologies.

2. How We Use Your Data

• To respond to your inquiries and provide consulting services related to thermal systems and efficient climate control.
• To improve our website and user experience through analytics.
• To comply with legal obligations and prevent misuse.

3. Cookies and Tracking

We use cookies to analyze traffic and remember your preferences. You can control cookie settings through your browser. Third-party analytics providers (e.g., Google Analytics) may process your data on our behalf. By continuing to use our site, you consent to our use of cookies.

4. Data Sharing and Third Parties

We do not sell your personal data. We may share information with trusted service providers who help us operate our website, process inquiries, or analyze usage (e.g., hosting providers, email services, analytics platforms). These third parties are contractually bound to protect your data.

5. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law. Contact form submissions are stored for up to 24 months after the last interaction.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or port your personal data. You may also withdraw consent or object to processing. To exercise these rights, contact us using the details below. We will respond within 30 days.

7. Contact for Privacy Requests

If you have questions about this policy or wish to exercise your rights, please contact us:

Fhkheating
177 Phumzile Points Apt. 066
Phone: 0542327970
Email: info@fhkheating.com

8. No Misrepresentation

We do not make false claims, create fake urgency, or use misleading endorsements. All statements on this website are accurate to the best of our knowledge and are not intended to deceive or manipulate users. We are not officially affiliated with any third-party brand unless explicitly stated.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.